0000
Skip to main content
Toggle navigation
×
The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
Sign in
Register
Business portal
Residential
Business
Public Sector
EN
Toggle Dropdown
EN
NL
FR
DE
My bpost
Sign in
Register
Business portal
Residential
Business
Public Sector
EN
Toggle Dropdown
EN
NL
FR
DE
Toggle navigation
×
-
Find bpost
Make a mailing label
Track & Trace
Calculate the price
Back
Send a parcel
Receive a parcel
Send a letter
Frequently asked questions
eShop
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
Fulltext search
Search
Send a parcel
Choose a topic
Send registered mail
Receive registered mail
bpost account
Send letters and cards
eShop
My bpost app
Receive a parcel
Return a parcel
Send a parcel
Post doorsturen of bewaren
Receive Mail
Ria
Greeting cards and postcards
Send within Belgium
Send abroad
Shipping options
Pricing
Something has gone wrong
102
questions
for the keyword
« Send a parcel »
Can I follow my parcel online?
How do I file a complaint if my parcel is damaged or lost, or hasn’t been delivered?
How much does it cost to send a parcel?
Where can I hand in my parcel?
What can't I send
What kind of packaging or boxes does bpost offer?
How do I send a parcel with a bbox locker?
How do I create a shipping label?
I want to send a large parcel within Belgium. Which sizes and weights are permitted?
How long will my international parcel be in transit?
What is the bpost price to send a parcel abroad?
What are the conditions for giving my parcel to the postman?
How do I know when my parcel arrived at the addressee?
Does bpost a courier service for quick deliveries?
How long will my parcel be in transit to a destination abroad?
What are the dimensions of the different bpost parcels?
Send a parcel: which details do I need?
Where can I buy boxes and envelopes to send a parcel?
What is the cheapest way to send my parcel?
I want to hand in a parcel, where do I find Drop-off points and their opening hours?
How to send or return my parcel through the postman?
My parcel has been in transit for longer than expected. What should I do?
What are the size and weight restrictions for international parcels?
How must I print and attach my online shipping label?
How do I know if my parcel got through customs successfully?
Which documents do I need to send a parcel abroad?
Which delivery possibilities does bpost offer?
Can my parcel be delivered the same day?
Can I send money?
Can the receiver pay my shipment to the postman with payment upon delivery?
I am not receiving new updates via Track & Trace, is that normal?
How do I stamp my parcel?
What are the possibilities for protecting the contents of my parcel?
I have sent my parcel via the bbox locker, but I did not receive a confirmation e-mail. What do I do now?
What if customs holds my parcel?
I listed the wrong address, can I change it?
How do I create a personal account for the online shipping tool?
What is an HS code?
Can I give my prepared parcel to the postman?
Do I have to send my parcel in a bpost box?
Which countries do not require customs documents if I want to send a parcel?
Can I edit the location or time of a delivery?
What do I need to make my shipping label?
I sent a parcel. How do I receive a receipt or invoice?
How is my addressee and/or myself compensated if my parcel is damaged or lost?
How can I submit a complaint if my parcel for a foreign address is damaged or lost?
Can I protect my international parcel against theft or damage?
Can I create my shipping label or have it printed in a Post Office?
How do I send a parcel with signature upon receipt?
What is the fastest way to get my parcel to the addressee?
Where can I hand in my parcel?
Can I send my parcel via bpost to a Pick-up point in the Netherlands?
Can I buy a pre-stamped box?
Can bpost pick up my parcel or do I always have to go to a Post Office or Post Point to send it?
Can I attach stamps to my parcel instead of a mailing label?
I made an error when making my mailing label online. Can I still adjust the details?
How do I receive a proof of delivery for my parcel?
What happens if the addressee has moved house?
Can I follow my parcel in any country?
Can I send my parcel via bpost to a Pick-up point in France?
My addressee refused the parcel. What should I do?
Is my parcel protected against damage, theft and loss by default or do I need an extra guarantee?
How do I get my money if my parcel is lost or damaged during shipment with payment upon delivery?
Can bpost open my parcel?
I purchased a guarantee for my parcel. When will I be refunded in the event of damage or loss?
How will Brexit influence my shipments to the United Kingdom?
When do I pay to import costs for a parcel?
Who is responsible for the delivery: bpost or an external postal partner?
Why do I have to enter the e-mail address of the addressee when making my shipping label online?
How do I prove the value of the object that I send?
Under which circumstances will customs open my parcel for inspection?
How do I send a fragile parcel with bpost as safely as possible?
How do I stamp my parcel for outside Belgium?
Can I purchase one shipping label in the eShop?
Why should I create an account?
Can I create a shippig label with the My bpost app?
How do I prepare my parcel for a foreign destination?
How do I pay for my online shipping label?
Can someone in the Post Office or Post Point help me with my international shipment?
Where can I buy several packages at the same time?
Must I wrap my parcel in a special way if I want to send it abroad?
Can I write the address on my parcel in my own language?
What should I do if I want to send an important parcel?
What happens to my parcel after the postman takes it?
Can I purchase international shipping labels in the eShop?
Which compensation will I receive if my parcel is stolen, lost or damaged?
When is my shipment a parcel and not a letter?
Is my parcel additionally protected against theft and damage if I send it in a bpost box?
How do I avoid that the recipient must pay import costs?
Why does bpost register the data of my international parcels electronically?
Why does bpost apply revised tariffs for parcels sent at the end of the year?
What is Recupel return via bpost?
Is a parcel with the word ‘fragile’ on it treated with extra care?
Which old electronic devices can I give the mail carrier?
What conditions must my parcel with old electronic devices meet?
Can I hand the postman a parcel on behalf of someone else?
How much does it cost to give the mail carrier a parcel with old electronic devices?
How many parcels with old electronic devices can I give the mail carrier?
Why couldn’t I temporarily send goods to the US?
What new import rules apply to shipments to the US?
What information do I need to provide when shipping to the US?
What are import duties and who pays them?