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Frequently asked questions
Receive Mail
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8 questions
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I only receive part of my mail or none at all. What can I do?
Can I follow my letter with Track & Trace?
I receive someone else's mail. What can I do?
My mail is being delivered, but not in my letterbox. What can I do?
I received a letter from two months ago. How is that possible?
My letter is damaged. What happened?
I received a letter that was already opened. How is that possible?
I have a no-advertising sticker, but still receive unaddressed advertising. What can I do?
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