How do I know when my parcel arrived at the addressee?

Follow your parcel with Track & Trace or the My bpost app. You'll need the barcode number or the reference of your parcel. Those details are on your shipping label or you received them via text message or e-mail; they are also on the shipping receipt or Post Office receipt.

If you want extra assurance, choose the shipping solution with confirmation of receipt. In that case, the receiver must give his/her name, signature and the date upon receipt. In the event of a dispute, this document is legally valid

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