3 questions
 for the keyword « Greeting cards and postcards »
What is the difference between Mobile Postcard and MyCard?
Mobile Postcard and MyCard are two separate services from bpost. They both allow you to make your own postcards online. However, Mobile Postcard is run via an app on your smartphone or tablet. MyCard is only available via a computer. You need a separate account for each service.
Can I log into Mobile Postcard with the same details as for MyCard?
You need separate accounts for Mobile Postcard and MyCard. This is because despite the similarities, Mobile Postcard and MyCard are still two separate bpost services for creating online cards. Mobile Postcard works with an app on your smartphone or your tablet. You use MyCard on your computer. Set up your account for each one today!
I have a Mobile Postcard account but can't log in. What now?
First check whether you have entered the correct email address and password for your account. Forgotten your password? If you have forgotten your password, you can request a new one by clicking on the link 'Forgotten your password?' on the login screen. You'll then receive an email at the email address the account is registered with. The email will include a link that allows you to set your password again. If you don't receive an email, you've most likely used a different email address to log in to the app. In that case, you'll need to make a new account. If you're still unable to log in, please contact customer service. A while since you've used your account? If you haven't used your account in the last three years, it will automatically be put on hold. You can once again create an account with the same email address, or a different one if you would prefer. If you still have credit on your old account, contact customer service to have it transferred.