The price to send a parcel depends on the weight, size, destination and the shipping option (with a guarantee, delivered to a Pick-up Point, etc.). You can easily calculate the price of your parcel online using our price calculator. Enter the destination and weight and discover our prices instantly.

bpost delivers during the weekend in certain cases. This depends on the type of shipment, the sender and the delivery address. Letters and registered mail are currently only delivered on weekdays.

Some senders, such as certain web shops, have agreements with bpost to have their parcels delivered to home addresses on Saturdays and Sundays.

It is therefore possible that your parcel will be delivered:

• to a Pick-up point or Parcel Locker on Saturday between 8:00 and 17:00
• or to your home on Sunday between 9:00 and 19:00

You can follow the status of your parcel via the My bpost app or Track & Trace.

To deliver your parcel correctly, we need the following details:

• Your address. In case your parcel is returned.
• Address of the addressee, Pick-up Point or Parcel Locker of your choice. If you create your shipping label online, you can easily choose the Pick-up Point or Parcel Locker from a list.
• Email address of the addressee (required when sending to a Parcel Locker). That way, we can take their delivery preferences into account (if within Belgium).
• The dimensions and weight of your parcel.

Sending a parcel outside the EU

In addition to the above data, for a parcel outside the EU you also need to fill in the CN23 document completely and attach a copy (More information on customs documents):

On this form, you have to fill in the following fields:

• Sender
• Addressee
• Phone number and email address of the recipient
• HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult FPS Finance.
• Country of origin
• Shipment details

Always include two copies of the invoice or the pro forma invoice.
For shipments with a value of more than €1,000 you should also add the Single Administrative Document.

For parcels in Belgium, you can choose from different delivery possibilities:

• At a home or work address
• In one of the 3000 bpost Pick-up Points:
  • Post Office
  • Post Point
  • Parcel Point
  • Parcel Locker

For parcels to foreign countries, you must always send to an address. The Netherlands and France are exceptions. In these countries, you can also send your parcel to a Pick-up Point. Moreover, this is cheaper than shipping to an address. With our online shipping tool, you can easily find a Pick-up Point in the area based on the postcode.