Which countries do not require customs documents if I want to send a parcel?

The countries in the European Union:

No customs documents are needed for the following countries of the European Union:

Austria Belgium Bulgaria Cyprus Denmark Germany
Estonia Finland France Greece Hungary Ireland
Italy Croatia Latvia Lithuania Luxembourg Malta
The Netherlands Poland Portugal Romania Slovenia Slovakia
Spain Czech Republic Sweden      

Since 1st January 2021, customs documents are required for the United Kingdom.

Territories not covered by EU rules

There are some areas that are within the territory of the European Union, but that are not part of the EU fiscal territory. If you are sending a parcel to one of these territories that are not covered by EU rules, you will also need to include customs documents.

Territories not covered by EU rules:

Åland Islands Andorra Büsingen Campione D'italia Canary Islands
Ceuta Channel Islands DOM (Departements d'Outre-Mer) Gibraltar Heligoland
Isle of Man Lake Lugano Livigno Melilla Monaco
Mountain Athos San Marino      
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My mail is being delivered, but not in my letterbox. What can I do?
We are sorry that our postman did not place your mail in your letterbox. The best way to report this is via the online form at the bottom of this page. We will ask for your contact details so that we can talk to the right postman about this.
How much does it cost to send a postcard from outside Belgium?
All cards made in the Mobile Postcard app are printed and sent from Belgium. Cards for a destination in Belgium are sent at domestic rates. For cards that are destined for other countries, you pay international rates. Take a look at all our rates under the menu option 'Cards and envelopes'.
Why can my letter or card be returned?
The most common reasons for returning a letter are:
  • The letter does not have a stamp.
  • The letter does not have enough stamps.
  • The letter contains an incorrect address.
The reason why your card or letter was retuned is written on the red sticker.