Is my parcel protected against damage, theft and loss by default or do I need an extra guarantee?

With a regular shipping label, without extra options, we only reimburse the shipping costs of your parcel if we are responsible for the loss or damage. You can purchase a guarantee. Indicate the option 'Guarantee (€500)' online.

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Please contact us.


Monday - Friday :
09.00 - 12.30
13.00 – 17.00

Zonal rate. Waiting time varies.