To deliver your parcel correctly, we need the following details: Your address. That is important if your parcel is returned. If you choose delivery to a specific address: first name, last name, street, number, postcode, city and e-mail address of the addressee. That way we can take his/her delivery preferences into account. If you send the parcel to a Parcel Locker, then the e-mail address is required. If you choose delivery to a Pick-up Point or Parcel Locker: choose a location from the list. This option is only possible if you create your shipping label online. To send a parcel, you must know its weight. &nbsp; Sending a parcel outside the EU Complete the CN23 section / document and attach a copy (<a href="/sites/default/files/product/Douanedocument_C23_EN.pdf">customs documents</a>): These fields must be completed on this document: Sender Addressee HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult <a title="FPS Finance" href="https://eservices.minfin.fgov.be/extTariffBrowser/Search?date=20210105&amp;l=205&amp;lang=FR&amp;page=1&amp;t=102">FPS Finance</a>. Country of origin Shipment details Always include two copies of the invoice or the pro forma invoice. For shipments with a value of more than &euro;1,000 you should also add the Single Administrative Document.&nbsp;

To send a parcel, you need a shipping label. You purchase your shipping label online, in the My bpost app or in a Post Office, Post Point or Parcel Point. Create a shipping label online or in the app&nbsp;and print it at home or on payment in a Post Office, Post Point or Parcel Point. Purchase your shipping label in a Post Office, Post Point or Parcel Point (depending on the available selection). Order it from the bpost eShop (sold per 10) or buy a pre-stamped package.

You can use stamps instead of a shipping label if your shipment does not exceed the following dimensions and weight: Width: 230 mm Length: 350 mm Height: 30 mm Weight: 2 kg Please note: if you send a parcel with stamps, then there is no barcode and you cannot follow it with Track &amp; Trace. A shipping label has a barcode and can be followed with Track &amp; Trace.