What do I need to make my shipping label?

You need the following details to create a shipping label:

  • Your address, in case your parcel is returned.
  • Address of the addressee or Pick-up Point or Parcel Locker of your choice. If you create your shipping label online, you can easily choose the Pick-up Point or Parcel Locker from a list.
  • Email address of the addressee (required if you send to a Parcel Locker). That way, we can take their delivery preferences into account (if within Belgium).
  • The dimensions and weight of your parcel.
  • The desired options, for example whether you want to receive a confirmation text message.
  • A printer. You do not need special printer paper to print your shipping label. If you don't have a printer, choose the 'Print my shipping label' option and have it printed for a fee in a Post Office or Post Point.

Tip: tape the label on the top of the package with strong tape.

If you didn't find an answer to your question?


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13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.