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Frequently asked questions
Registered mail
Send within Belgium
Send abroad
Receiving registered mail
Something has gone wrong
Send with confirmation of receipt
Send with customised insurance
87
questions
for the keyword
« Registered mail »
How can I track my registered mail online?
My registered mail is still 'in transit' after a few days. What should I do?
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
How much does registered mail cost?
What if the addressee does not pick up my registered mail with confirmation of receipt?
Can I follow my registered mail online once it leaves Belgium?
How do I know who the sender of my registered mail is?
How do I send registered mail to a Belgian address?
Who should I contact if my international registered mail is not delivered?
What’s the procedure for registered mail with proof of receipt?
What is the difference between regular mail and registered mail?
How and where can I request proof of receipt?
When will my registered mail be delivered?
How can I get registered mail delivered straight to my letterbox?
What stamps do I need to frank registered mail?
How do I know whether the addressee received my international registered mail?
How can I be sure that the addressee has taken receipt of my registered mail item?
If registered mail is lost, stolen or damaged, the sender will receive compensation from bpost.
What happens to my registered mail if the addressee is not home?
I can only pick up my registered mail after the last date on the failed delivery notice. What should I do?
Why was my registered mail sent back to me?
How will I know when my registered mail with customised insurance is received?
I didn't receive a failed delivery notice in my letterbox, what should I do?
How do I know if my registered mail has been delivered?
Can I prepare a registered mail item online?
Who can accept registered mail?
Will I receive proof of deposit if I hand in my registered mail item?
How do I send international registered mail?
How long will my registered mail remain available after receiving a failed delivery notice?
When do I use registered mail?
How do I know when I can collect my parcel?
Why do I always have to show my ID card to receive a registered mail ?
How much does registered mail with customised insurance cost?
How do I receive registered mail?
What happens if my registered mail with customised insurance is stolen, lost or damaged?
What is the maximum insured value for registered mail with customised insurance?
What should I take with me to the Post Office or Post Point to ensure my registered mail is ready to send straight away?
When will my international registered mail be delivered?
How much does a confirmation of receipt cost?
How do I make my registered mail with customised insurance ready for mailing?
Can the postman deliver all kinds of registered mails in my letterbox ?
What happens to my registered mail if the addressee has moved?
Can I pick up my registered mail right away?
Where should I drop off my registered mail?
What if I am not home when the postman comes around with registered mail?
How much does international registered mail cost?
What is the maximum size and maximum weight for registered mail?
Can a minor receive registered mail?
Can someone other than the addressee sign a confirmation of receipt?
Are Track & Trace notifications legally valid proof?
Can I receive a proof of deposit of my registered mail by email?
How do I require multiple addressees to sign for receipt?
What is registered mail with customised insurance?
Where can I pick up the registered mail if I will not be home during delivery?
How do I prepay my international registered mail?
What do I need to pick up my registered mail?
When do I affix a proof of receipt to my registered mail?
Who delivers my registered mail with customised insurance?
What can I send with registered mail with customised insurance?
Can't the postman keep the registered mail until I am home?
Is my international registered mail insured?
Can I choose where my registered mail will be sent if I am not home?
Where can I hand in my registered mail with customised insurance?
To which countries can I send international registered mail?
Which items cannot be sent with registered mail?
Which documents do I need for international registered mail?
Is there a prefranked solution for registered mail?
Where must I pick up the registered mail?
What is the maximum size and maximum weight for international registered mail?
Who handles my registered mail abroad?
Where do I hand in international registered mail?
I don’t want a photo to be taken of my ID card. Are there any alternatives?
What happens to the photo of my proof of identity taken during the delivery of registered mail?
Will I receive a failed delivery notice for registered mail?
Can the addressee of my registered mail see who the sender is before delivery?
Can I change the shipping label for my registered mail?
When do I receive the proof of deposit when dropping off my registered mail in a Red Letterbox?
How can someone else receive my registered mail?
Can I prepare registered mail for delivery to a foreign address using the My bpost app?
What types of registered mail can I prepare using the My bpost app?
Can I drop off my registered mail in a Red Letterbox?
I didn’t receive an email confirmation of my mandate with QR code. What should I do?
Can bpost print the shipping label for my registered mail for me?
How do I receive proof of payment for registered mail?
I didn’t receive a shipping label after payment. What should I do?
How do I know if registered mail is on its way to me?
Why was I not notified of my incoming registered mail?
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