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Frequently asked questions
Registered mail
Send within Belgium
Send abroad
Receiving registered mail
Something has gone wrong
Send with confirmation of receipt
Send with customised insurance
79
questions
for the keyword
« Registered mail »
How can I follow my Registered Mail online?
Can I follow my letter with Track & Trace?
My registered mail is still 'in transit' after a few days. What should I do?
What if the addressee does not pick up my registered mail with confirmation of receipt?
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
How do I give a postal mandate to someone so they can accept my registered mail?
Who should I contact if my international registered mail is not delivered?
How does registered mail with confirmation of receipt work?
How will I know when my registered mail with customised insurance is received?
How do I prepare a confirmation of receipt?
Can I follow my registered mail online once it leaves Belgium?
How do I send domestic registered mail?
How much does registered mail cost?
What is the difference between regular mail and registered mail?
If registered mail is lost, stolen or damaged, the sender will receive compensation from bpost.
How do I know whether the addressee received my international registered mail?
How can someone else pick my registered mail?
I can only pick up my registered mail after the last date on the failed delivery notice. What should I do?
How will I know for sure that the addressee received my registered mail?
Which stamps do I need for my registered mail?
What happens if my registered mail with customised insurance is stolen, lost or damaged?
I didn't receive a failed delivery notice in my letterbox, what should I do?
When will my registered mail be delivered?
What happens to my registered mail if the addressee is not home?
Why was my registered mail sent back to me?
How do I make my registered mail with customised insurance ready for mailing?
How much does registered mail with customised insurance cost?
Who can accept registered mail?
My parcel is damaged. Who should I contact: the original sender or bpost?
How much does a confirmation of receipt cost?
Will I receive proof that my registered mail was sent in the Post Office or Post Point?
What is the maximum insured value for registered mail with customised insurance?
Can I ask bpost for the recipient's confirmation of receipt?
How do I know when I can collect my parcel?
How will I know when my registered mail is received?
I was home but still received a failed delivery notice. How is that possible?
When do I use registered mail?
What should I bring to the Post Office or Post Point to get my registered mail ready for mailing?
Can someone other than the addressee sign a confirmation of receipt?
Can I request registered mail online?
Can I request a confirmation of receipt online?
How do I receive registered mail?
How do I send international registered mail?
Where can I request a confirmation of receipt?
Can I pick up my registered mail right away?
How much does international registered mail cost?
How long will my registered mail remain available after receiving a failed delivery notice?
What happens to my registered mail if the addressee has moved?
When will my international registered mail be delivered?
Where do I hand in registered mail?
What is the maximum size and maximum weight for registered mail?
Who delivers my registered mail with customised insurance?
Are Track & Trace notifications legally valid proof?
What can I send with registered mail with customised insurance?
Can someone else accept my registered mail?
Can I receive an email that confirms my registered mail?
What is registered mail with customised insurance?
What if I am not home when the postman comes around with registered mail?
Where can I hand in my registered mail with customised insurance?
Where can I pick up the registered mail if I will not be home during delivery?
When do I add confirmation of receipt to my registered mail?
What do I need to pick up my registered mail?
Is registered mail sufficient to protect me legally?
Can I choose where my registered mail will be sent if I am not home?
How do I prepay my international registered mail?
Can't the postman keep the registered mail until I am home?
How do I require multiple addressees to sign for receipt?
What is the maximum size and maximum weight for international registered mail?
To which countries can I send international registered mail?
Is there a pre-stamped solution for registered mail?
Which items cannot be sent with registered mail?
Is my international registered mail insured?
Where must I pick up the registered mail?
Which documents do I need for international registered mail?
Who handles my registered mail abroad?
Where do I hand in international registered mail?
Can a minor receive registered mail?
Why does bpost register the data of my international parcels electronically?
How do I know who the sender of my registered mail is?
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