What should I do if I want to send an important parcel?

When you create a shipping label, you can choose these options:

  • Guarantee and signature: your parcel is protected against damage and loss. And the postman asks the receiver to sign for receipt.
  • Confirmation of receipt: you receive a text message or e-mail when the parcel is delivered, if the parcel could not be delivered, or if the addressee has not collected the parcel in the Post Office or Post Point.

If you didn't find an answer to your question?

 

Please contact us.

Call

Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.