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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Ik spreek Nederlands
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Frequently asked questions
Send a parcel
Send abroad
Preparing a parcel
Create shipping label
Shipping options
Hand in a parcel
Follow a parcel
Upon delivery
91
questions
for the keyword
« Send abroad »
Can I follow my parcel online?
Can I follow my international shipment with Track & Trace?
Can I enter my barcode in Track & Trace to follow my shipment abroad?
How much does it cost to send a parcel?
Where can I hand in my parcel?
What happens if my parcel is not delivered?
What kind of packaging or boxes does bpost offer?
My parcel has been in transit for longer than expected. What should I do?
I want to send a large parcel within Belgium. Which sizes and weights are permitted?
How do I send a parcel with a Parcel Locker?
What can't I send
When does bpost deliver my parcel to the addressee?
What are the dimensions of the different bpost parcels?
How do I create a shipping label?
Does bpost a courier service for quick deliveries?
How long will my international parcel be in transit?
Send a parcel: which details do I need?
How do I know when my parcel arrived at the addressee?
Which delivery possibilities does bpost offer?
How must I print and attach my online shipping label?
How do I stamp my parcel?
I want to hand in a parcel, where do I find Drop-off points and their opening hours?
Where can I buy boxes and envelopes to send a parcel?
Can I protect my international parcel against theft or damage?
I am not receiving new updates via Track & Trace, is that normal?
Which documents do I need to send a parcel abroad?
What is the cheapest way to send my parcel?
How large or heavy can my parcel for outside Belgium be?
I listed the wrong address, can I change it?
Can I send money?
Track & Trace says that my parcel was delivered, but my addressee says he/she didn't get it. What should I do?
How does the Parcel Box work and where can I find one?
What is the bpost price to send a parcel abroad?
Do I have to send my parcel in a bpost box?
I sent a parcel. How do I receive a receipt or invoice?
How do I send a parcel with signature upon receipt?
Can my parcel be delivered the same day?
How do I create a personal account for the online shipping tool?
Will I find everything that I need to send my parcel in a Post Office or Post Point?
Can I attach stamps to my parcel instead of a mailing label?
Can I edit the location or time of a delivery?
I made an error when making my mailing label online. Can I still adjust the details?
Can the receiver pay my shipment to the postman with payment upon delivery?
Which countries do not require customs documents if I want to send a parcel?
How long will my parcel be in transit to a destination abroad?
Can I drop off my parcel in a Parcel Locker 24/7?
Can I send my parcel with priority shipping?
Can I give my prepared parcel to the postman?
How do I know if my parcel got through customs successfully?
How will Brexit influence my shipments to the United Kingdom?
What happens if the addressee has moved house?
Can I create my shipping label or have it printed in a Post Office?
What if customs holds my parcel?
What are the possibilities for protecting the contents of my parcel?
Can I follow my parcel in any country?
How do I send a fragile parcel with bpost as safely as possible?
What is an HS code?
Can bpost pick up my parcel or do I always have to go to a Post Office or Post Point to send it?
Can I buy a pre-stamped box?
What do I need to make my shipping label?
Is my parcel protected against damage, theft and loss by default or do I need an extra guarantee?
My addressee refused the parcel. What should I do?
Can bpost open my parcel?
Where can I hand in my parcel?
How do I receive a proof of delivery for my parcel?
When is my shipment a parcel and not a letter?
Why do I have to enter the e-mail address of the addressee when making my shipping label online?
What is the fastest way to get my parcel to the addressee?
Why should I create an account?
Who is responsible for the delivery: bpost or an external postal partner?
Can I purchase one shipping label in the eShop?
How do I prove the value of the object that I send?
When do I pay to import costs for a parcel?
How do I pay for my online shipping label?
Can I create a shippig label with the My bpost app?
Is a parcel with the word ‘fragile’ on it treated with extra care?
How do I stamp my parcel for outside Belgium?
How do I prepare my parcel for a foreign destination?
Must I wrap my parcel in a special way if I want to send it abroad?
Under which circumstances will customs open my parcel for inspection?
What should I do if I want to send an important parcel?
Can someone in the Post Office or Post Point help me with my international shipment?
Can I write the address on my parcel in my own language?
Where can I buy several packages at the same time?
How do I know if the contents of my parcel remained intact?
Can I leave my parcel in a safe place for the postman?
Is my parcel additionally protected against theft and damage if I send it in a bpost box?
Can I purchase international shipping labels in the eShop?
How can I get confirmation of receipt for my international shipment?
Is there a pre-stamped box for sending parcels abroad?
How do I avoid that the recipient must pay import costs?
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