
bpost takes care of it
Regrettably, we cannot help you without the barcode.
You'll find the barcode in the following places:
- consignment ticket
- receipt
- mailing receipt
- notice of absence
- confirmation e-mail
- communication from the sender
0 - 50g | letter or greeting card |
50 - 100g | 4 sheets of A4 paper |
100 - 350g | 20 sheets of A4 paper, dvd in bubble envelope |
350g - 1kg | mobile phone, pair of jeans |
1kg - 2kg | pair of trainers |
2kg - 5kg | books, magazines |
5 - 10kg | laptop, home printer, speaker |
10 - 30kg | TV, computer |
Recent updates
How do I recognise a genuine message from bpost?
See fake mails and text messagesSend or return a parcel?
Send or return parcels up to 30 kg within Belgium or abroad.
Since November 29th it is only possible to search for parcels based on the bpost barcode.
The possibility to search by 'customer reference' was switched off because some results also showed personal information such as the name and address details of recipients of other parcels. This information could also be misused to fraudulently receive parcels from other people.
The use of the bpost barcode is completely safe, and allows to look up the status of parcels correctly.
If you have questions related to the processing of your personal data, you can contact bpost's Data Protection Office: bpost, Data Protection Office, Munt Centrum (14B), 1000 Brussels
Letters, cards and stamps
Stamps and different ways to send mail up to 2 kg.

Buying stamps

Send a letter or card

Registered mail

bpost launches a new career site!
Discover the worlds of bpost
- Explore our stories
- Find a job that suits you
- Register for our job events
the impact of Coronavirus on our services
During this coronavirus crisis, we are doing all we can to continue our logistics services and thereby contribute to the functioning of society. We are also striving to create the best working conditions to protect the health and safety of all our employees.
Find out what has changed