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Flood victim? bpost is here to help you.

If you have to relocate because of the floods, bpost will forward your post free of charge for 12 weeks to the address of your choice.

To do so, contact us at 02/278.51.29. Don't forget to have your identity card ready, as well as those of the people aged over 15 who live with you.

Please note: without a request for temporary forwarding, your post will be returned to sender with the indication: 'flood'.

    Recent updates

    How do I recognise a genuine message from bpost?

    See fake mails and text messages

    Shopping online outside the EU?

    Extra charges as of 1/07

    Send or return a parcel?

    Send or return parcels up to 30 kg within Belgium or abroad.

    Letters, cards and stamps

    Stamps and different ways to send mail up to 2 kg. 

    Buying stamps
    Buying stamps
    Send a letter or card
    Send a letter or card
    Registered mail
    Registered mail

    New customs rules on parcels from outside the EU


    • Avoid unpleasant surprises
    • Extra charges on parcels under €22
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    the impact of Coronavirus on our services

    During this coronavirus crisis, we are doing all we can to continue our logistics services and thereby contribute to the functioning of society. We are also striving to create the best working conditions to protect the health and safety of all our employees.

    Find out what has changed