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Frequently asked questions
Send letters and cards
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69
questions
for the keyword
« Send letters and cards »
How do I calculate the price for sending my letter?
Can I send letters of any size?
How do I stamp my letter correctly?
Which stamps do I use for a letter to a foreign address?
Where can I find the price of non-standardised mail?
What is the difference between priority and non-priority delivery?
How do I write the address correctly on the envelope?
I have an urgent mail. Can my letter be delivered tomorrow?
Are (really) old stamps still valid?
What can/can't I send with an envelope?
How do I stamp my standardised letter?
Do I have to write the address in a certain way? In which language?
How do I send a letter abroad?
Where can I buy stamps?
How quickly will my letter be delivered abroad?
My mail is being delivered, but not in my letterbox. What can I do?
I forgot to attach stamps. What will happen to my letter?
Which mail or shipments does bpost deliver on Saturday and Sunday?
Where can I find the nearest Post Office or Post Point and the opening hours?
How many stamps should I put on my letter?
I didn't put enough stamps on my letter. How do I rectify the error?
When does my letter become a parcel?
Where do I attach the stamp on my envelope?
I received a letter from two months ago. How is that possible?
How do I stamp an urgent shipment?
Can I take my letter to a Post Office and purchase a stamp and envelope there?
Do the contents determine whether I am sending a letter or a parcel?
Are there priority stamps for international destinations?
Can I order stamps online and have them sent to my home address?
Where do I drop off my non-standardised letter?
What happens to my letter if I write the address incorrectly or the addressee has moved?
Why can my letter or card be returned?
Is it better to send urgent mail as registered mail?
How do I send priority mail?
Do old priority stamps remain valid?
Will my non-standardised mail be delivered later?
How do I make and order personalised stamps?
Are there things that I can't send abroad or to specific countries?
I got my letter back because the address was incorrect. How do I know if I am using the correct address?
My letter is damaged. What happened?
I made a mistake in the recipient's address. What should I do?
I received a letter that was already opened. How is that possible?
What's the best way to weigh my letter?
How much do personalised stamps via MyStamp cost?
I didn't put enough stamps on my letter and got it back. Can I send it again with extra stamps?
Is it best to pay for insurance for my international mail?
Does customs open my letter?
What is the price for sending a death notice?
Where can I find stamps for special occasions?
Where can I find limited series and special stamps for my collection?
Can I get confirmation of receipt of my letter sent abroad?
Can I send a non-standardised letter as registered mail?
Will I receive compensation if my priority mail is not delivered the next workday?
Can I buy stamps from my postman?
Can I buy pre-stamped envelopes?
Are stamps more expensive if I buy them online?
I attached a non-priority stamp on my envelope. Can I still turn it into priority mail?
Can I make personalised stamps?
Is registered mail automatically priority mail?
What is the size of a MyStamp stamp?
Can I make personalised stamps for every kind of shipment with MyStamp?
Can I use personalised MyStamp stamps on square envelopes?
Is registered mail automatically priority mail?
Is it possible to make personalised stamps?
Can I get an invoice for my personalised stamps?
Can I use any image on my personalised stamp?
How do I attach MyStamp stamps?
Do I have to order a minimum number of personalised stamps at MyStamp?
Why was my priority letter not delivered on time?
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