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Frequently asked questions
Send letters and cards
Preparation
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Stamps
Stamping and addressing
To a foreign country
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64
questions
for the keyword
« Send letters and cards »
How do I stamp my letter correctly?
Which stamps do I use for a letter to a foreign address?
What is the difference between priority and non-priority delivery?
How do I write the address correctly on the envelope?
I have an urgent mail. Can my letter be delivered tomorrow?
Are (really) old stamps still valid?
How do I send a letter abroad?
Where can I buy stamps?
How many stamps should I put on my letter?
Where can I find the nearest Post Office or Post Point and the opening hours?
What can/can't I send with an envelope?
Do I have to write the address in a certain way? In which language?
How quickly will my letter be delivered abroad?
Which mail or shipments does bpost deliver on Saturday and Sunday?
My mail is being delivered, but not in my letterbox. What can I do?
I forgot to attach stamps. What will happen to my letter?
What are the permitted sizes and weights for a letter?
I didn't put enough stamps on my letter. How do I rectify the error?
Where do I attach the stamp on my envelope?
I received a letter from two months ago. How is that possible?
How do I send priority mail?
Are there priority stamps for international destinations?
Can I take my letter to a Post Office and purchase a stamp and envelope there?
Do old priority stamps remain valid?
How do I stamp an urgent shipment?
Why can my letter or card be returned?
Where do I drop off my non-standardised letter?
Can I order stamps online and have them sent to my home address?
What happens to my letter if I write the address incorrectly or the addressee has moved?
Is it better to send urgent mail as registered mail?
Will my non-standardised mail be delivered later?
How do I make and order personalised stamps?
I received a letter that was already opened. How is that possible?
I got my letter back because the address was incorrect. How do I know if I am using the correct address?
My letter is damaged. What happened?
I didn't put enough stamps on my letter and got it back. Can I send it again with extra stamps?
Are there things that I can't send abroad or to specific countries?
I made a mistake in the recipient's address. What should I do?
What is the price for sending a death notice?
What's the best way to weigh my letter?
How much do personalised stamps via MyStamp cost?
Does customs open my letter?
Is it best to pay for insurance for my international mail?
Where can I find limited series and special stamps for my collection?
Will I receive compensation if my priority mail is not delivered the next workday?
Where can I find stamps for special occasions?
Can I get confirmation of receipt of my letter sent abroad?
Can I send a non-standardised letter as registered mail?
Can I buy stamps from my postman?
Can I buy pre-stamped envelopes?
Are stamps more expensive if I buy them online?
What is the size of a MyStamp stamp?
I attached a non-priority stamp on my envelope. Can I still turn it into priority mail?
Is registered mail automatically priority mail?
Can I make personalised stamps?
Is registered mail automatically priority mail?
Can I make personalised stamps for every kind of shipment with MyStamp?
Can I use personalised MyStamp stamps on square envelopes?
Is it possible to make personalised stamps?
Can I use any image on my personalised stamp?
Can I get an invoice for my personalised stamps?
How do I attach MyStamp stamps?
Do I have to order a minimum number of personalised stamps at MyStamp?
Why was my priority letter not delivered on time?
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