Delay parcels from United Kingdom
Due to IT problems at our partner in the United Kingdom, there are delays in the delivery of letters and parcels from the United Kingdom to Belgium. Our partner Royal Mail is working hard to solve the problem.


Can I purchase one shipping label in the eShop?

You can only order shipping labels in the eShop in sets of 5 or 10. For one shipping label we recommend that you use our online shipping tool or go to a Post Office, Post Point or Parcel Point.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.