What are the possibilities for protecting the contents of my parcel?

You can purchase a guarantee for your parcel. Then the contents are protected up to €500. Documents are protected up to €15. For parcels sent abroad, a basic guarantee of up to €500 (or €15 for documents) is included. As a private sender, you cannot take out a higher guarantee.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.