Receive a parcel
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Track your parcel
All you need to know about delivery locations, details, and options with bpost.
At home
“Ding, it’s the mail carrier!” All week long, bpost delivers parcels right to your door. Not home? No worries! We’ll drop it off at a nearby Pick-up point or follow your delivery preferences.
At a neighbour or in a safe place
Because we know you prefer to avoid that extra detour, we’ve got you covered! Let us know online, via the app, or on our website if you'd like your parcel delivered to a neighbour or placed in a safe place when we see you're not home.
At a Pick-up point
Eco-friendly and worry-free, Pick-up point delivery is a great choice. Whether it’s selected by you or the sender, set by default, or simply your preferred option when you’re not home—it's all about convenience.
Need a hand with a bbox locker?
Learn how the (screenless) bbox lockers work.
At a nearby address
Our postmen and postwomen like to make your life easier. If that means dropping your parcel at your mom’s or a friend’s place just two streets away, they’ll happily do it! Just let us know online before they hit the road in the morning.
A day later at home
Another little peace of mind bpost wants to offer you when it comes to receiving your parcels. If it’s more convenient, you can ask to receive your upcoming parcel the next working day instead.
Receiving a parcel from abroad
If your parcel’s coming from an EU country, you’re all set—no extra fees or hassle!
But if it’s from outside the EU, it’ll go through customs, and there might be some import fees.
Frequently ask questions
Manage your parcels the smart way
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