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If customs holds your parcel, there is a good chance that information about your parcel is missing. The addressee will be contacted. To ensure that the addressee receives your parcel, they will have to provide that information and pay the fees.
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Monday - Friday :08.00 – 12.3013.00 – 18.00
Saturday :09.00 – 13.00
Zonal rate. Waiting time varies.