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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
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Track all your parcels with the My bpost app
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Frequently asked questions
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Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
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Frequently asked questions
Receive registered mail
I was not home
Allow someone else to accept
Collect in a Post Office or Post Point
Receive at home
Straight to your letterbox
24
questions
for the keyword
« Receive registered mail »
How do I know who the sender of my registered mail is?
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
How can I get registered mail delivered straight to my letterbox?
I can only pick up my registered mail after the last date on the failed delivery notice. What should I do?
I didn't receive a failed delivery notice in my letterbox, what should I do?
How long will my registered mail remain available after receiving a failed delivery notice?
Why do I always have to show my ID card to receive a registered mail ?
How do I receive registered mail?
Can the postman deliver all kinds of registered mails in my letterbox ?
Can I pick up my registered mail right away?
What if I am not home when the postman comes around with registered mail?
Can a minor receive registered mail?
What do I need to pick up my registered mail?
Where can I pick up the registered mail if I will not be home during delivery?
Can't the postman keep the registered mail until I am home?
Can I choose where my registered mail will be sent if I am not home?
Where must I pick up the registered mail?
I don’t want a photo to be taken of my ID card. Are there any alternatives?
What happens to the photo of my proof of identity taken during the delivery of registered mail?
Will I receive a failed delivery notice for registered mail?
How can someone else receive my registered mail?
I didn’t receive an email confirmation of my mandate with QR code. What should I do?
How do I know if registered mail is on its way to me?
Why was I not notified of my incoming registered mail?
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