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The benefits of a bpost account?

You can use all our tools and apps with one email address and password
  • Easy access to your shipping history with the shipping tool
  • Check your order history in the eShop
  • Track all your parcels with the My bpost app
  • Sign in
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Sub Menu Residential

Find bpost
Find bpost
Envoi de colis en ligne
Make a mailing label
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Calculate the price
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  • Send a parcel
  • Receive a parcel
  • Send a letter
  • Frequently asked questions

Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Frequently asked questions
Registered mail
Receiving registered mail
I was not home
Allow someone else to accept
Collect in a Post Office or Post Point
Receive at home
20 questions
 for the keyword « Receiving registered mail »
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
How do I give a postal mandate to someone so they can accept my registered mail?
How can someone else pick my registered mail?
I can only pick up my registered mail after the last date on the failed delivery notice. What should I do?
I didn't receive a failed delivery notice in my letterbox, what should I do?
What happens to my registered mail if the addressee is not home?
Who can accept registered mail?
How do I know who the sender of my registered mail is?
How do I receive registered mail?
How long will my registered mail remain available after receiving a failed delivery notice?
Can I pick up my registered mail right away?
Can someone else accept my registered mail?
What if I am not home when the postman comes around with registered mail?
Where can I pick up the registered mail if I will not be home during delivery?
What do I need to pick up my registered mail?
Can't the postman keep the registered mail until I am home?
Can I choose where my registered mail will be sent if I am not home?
Can a minor receive registered mail?
Where must I pick up the registered mail?
Why do I always have to show my ID card to receive a registered mail ?

Download My bpost app

Download My bpost app

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