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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Frequently asked questions
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
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Frequently asked questions
Registered mail
Receiving registered mail
I was not home
Allow someone else to accept
Collect in a Post Office or Post Point
Receive at home
23
questions
for the keyword
« Receiving registered mail »
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
How do I give a postal mandate to someone so they can accept my registered mail?
How do I know who the sender of my registered mail is?
How can someone else pick my registered mail?
I can only pick up my registered mail after the last date on the failed delivery notice. What should I do?
What happens to my registered mail if the addressee is not home?
I didn't receive a failed delivery notice in my letterbox, what should I do?
Who can accept registered mail?
How long will my registered mail remain available after receiving a failed delivery notice?
How do I receive registered mail?
Can I pick up my registered mail right away?
Why do I always have to show my ID card to receive a registered mail ?
What if I am not home when the postman comes around with registered mail?
Can someone else accept my registered mail?
Can a minor receive registered mail?
Where can I pick up the registered mail if I will not be home during delivery?
What do I need to pick up my registered mail?
Can't the postman keep the registered mail until I am home?
Can I choose where my registered mail will be sent if I am not home?
Where must I pick up the registered mail?
I don’t want a photo to be taken of my ID card. Are there any alternatives?
What happens to the photo of my proof of identity taken during the delivery of registered mail?
Will I receive a failed delivery notice for registered mail?
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