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What if my money is not picked up?
FAQResidential
If your addressee has not picked up the money after 40 days, you will receive a text message with a new PIN code. You can pick up the money in your Post Office or a Ria agency.
Are there separate prices for entrepreneurs?
FAQResidential
Entrepreneurs who want to allow their clients to send postcards should use Mobile Postcard Pro. You're able to give your clients a free card to send with the app using a promotional code. Perfect if, for example, you have a stand at a fair and want to allow visitors to send a card to someone.
Address Validation Tool
Residential
Address Validation Tool
How can I pay for a postcard with Mobile Postcard?
FAQResidential
You pay with VISA, MasterCard, Bancontact, bpaid or PayPal. You can pay for your order when you send the postcard(s). Or you buy credits in advance. With credits you pay less per card, the whole process is quicker, and you can send several postcards at the same time with the app. If you received a promotional code, you enter it after adding the address of the addressee.
How can I receive my money?
FAQResidential
You pick up the money in a Post Office in your neighbourhood or in a Ria agency. On the ‘Receive money’ form, fill in the transaction PIN code, the first and last name of the sender, and the country where the money was sent. Give the completed form to the counter clerk together with your identity document. After your details are checked, the counter clerk will pay out the amount in cash.
When you send money with Ria Money Transfer, the addressee can pick up the money a few minutes later. As soon as the recipient has received the transaction PIN code, he or she can pick up the money in a Ria agency. Always take the time difference in the destination country into account and the opening hours of the Ria agency over there.
Will I get a document with the number of the transfer?
FAQResidential
You get a proof of remittance with the PIN code of your transfer for each money transfer.
Is sending money with Ria safe?
FAQResidential
Absolutely. Your addressee can only withdraw the money with a unique PIN code and his or her identity document. Every money transfer is registered by a globally recognised security system.
The recipient of your video card can scan the QR code with their smartphone or tablet, They are then able to watch the video.
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