Delay parcels from United Kingdom and Germany
Due to IT-problems at our partner Royal mail and strikes at Deutsche Post, we expect delays in the delivery of letters and parcels from Germany and United Kingdom to Belgium As soon as the parcel arrives in Belgium, the status of your parcel will be updated. Unfortunately, our customer service cannot provide you with further information.

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Towards greener e-commerce for a better planet

Together towards greener parcels

Sustainability

Together towards greener parcels

Ensuring a better environment is best done together. You opt for eco-friendly delivery; bpost reduces emissions from shipments and makes sustainable packaging. This is how we work towards greener parcels together.

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    This is how bpost leads the way in sustainability

    This is how you, as a consumer, can help

    This is how online shops contribute

    Our green approach is significant

    Working on a completely green fleet

    More than 40% of our fleet already consists of electric vans, e-bikes and LNG trucks. Our EV fleet is growing daily, and the goal is for all our delivery vans to be fully electric, and therefore green, by 2030.

    100% emission-free delivery in all major cities by 2025

    We go for 100% carbon dioxide-free zones when delivering mail and parcels. These Ecozones have already been rolled out in 14 cities and will soon be implemented in all major Belgian cities. This means that more than 50% of our parcels will be delivered sustainably.

    Fewer kilometres thanks to MyPreferences

    you can currently choose from more than 2,800 Pick-up points, and by 2030 we’re aiming for More than 4,000 Pick-up points. Wherever you are, you will always find a Pick-up point nearby.

    Together towards greener parcels?

    Set your delivery preferences

    We’re becoming greener every day

    At bpost, we do everything we can to deliver your parcels and mail as sustainably as possible. For example, we invest in electric vehicles, solar panels, smart routes and sustainable pick-up options. We also promote continuous modernisation. We ensure sustainable city logistics with Ecozones, compensate 100% of our CO2 emissions, and are firmly committed to reusable packaging.

    Fully zero-emissions fleet

    Completely emission-free fleet

    40% of our car and bike fleet is currently green or completely emission-free. With a new investment in electric vans, e-bikes and LNG trucks, we will deliver your online orders 100% emission-free by 2030.

      Ecozones: 100% emission-free delivery in the city

      We streamline the coordination between Parcel Lockers, cargo bikes and local merchants. This enables us to deliver mail and parcels sustainably in cities. With a Pick-up point or Parcel Locker around the corner, you can easily pick up your parcel on foot or by bike. The result? Reduced CO2 emissions, less particulate matter and fewer traffic jams. These Ecozones have already been rolled out in 14 cities. They will be implemented in all major Belgian cities by 2025 so that more than 50% of our parcels will be delivered sustainably.

        Eco-zones: 100% emission-free delivery in the city
        Fewer kilometres with MyPreferences

        Fewer kilometres with MyPreferences

        Are you often not at home during the day? Don't make your postman stand at the door in vain. With MyPreferences, you choose where you receive your parcel. That way, you increase the chances of a successful delivery, even if no one is home. Together, we can reduce unnecessary kilometres.

          Pick-up points reduce CO₂ up to 90%

          We have the largest network of Pick-up points in Belgium, so there’s one just an easy walk from where 1 in 2 Belgians live. Additionally, postmen cover fewer kilometres with a direct parcel delivery to a Pick-up point. On average, that means 30% less CO2 transport emissions compared to a parcel delivered to your home.* If you come and collect your parcel on foot or by bike, you can even reduce the CO2 emissions by up to 90% per parcel. All of which creates a sustainable parcel-collection culture.

          *From research by Vrije Universiteit Brussel

            Pick-up points reduce CO2 up to 90%
             

            Do you know that...

            You can always find a Pick-up point in Belgium:

            • max. 6 min. travel time away
            • max. 400 m away in large towns
            • max 1.2 km away in smaller towns

            Choose sustainable delivery via MyPreferences

            Environmentally friendly, reusable packaging

            Environmentally friendly, reusable packaging

            In 2021, our range of packaging underwent sustainable transformation. They’re now good for the environment in two ways: they are almost entirely made from recycled fibres; and they’re easy to reuse. From 2030, you will find only 100% recycled packaging material in our eShop and Post Offices.

              Climate-neutral delivery within Belgium

              What about the CO2 that we cannot yet avoid? We offset it by supporting the Gold Standard-certified Ghana Cookstove Project. An initiative that improves the living standards of Ghanaians and protects their forests. We demonstrate our contribution and commitment to climate-neutral parcel delivery in Belgium with the ‘CO2 neutral’ label.

              You can use our label too. Together, we show everyone that your parcel has no impact on the environment.

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