Parcel Locker

Find a bbox locker in your neighbourhood

Receiving a parcel

When shopping online, choose to have your parcel delivered to a bbox locker. Or choose to have your parcel delivered directly to a Pick-up point via MyPreferences. As soon as your parcel is available, you will receive an e-mail with a QR code.

Go to the bbox locker and hold the QR code in front of the scanner. You have 5 days to pick up your parcel. You can also use the QR code in the My bpost app.

Picking up from a screenless bbox locker?

The door of the locker that contains your parcel will spring open. Remove your parcel then close the locker door. Done!

Send or return your parcel quickly

Buy a shipping label, print it and stick it on your parcel. If you are returning a parcel, stick the return label on top of the original shipping label.

Sending a Pack and Label free product?
Discover how it works.

Go to the Parcel Locker and hold the barcode on the label in front of the scanner. Choose a bbox locker that is big enough for your parcel.

Sending from a screenless bbox locker?

Place your parcel in the bbox locker then close the locker door. As soon as the postman picks up your parcel, you will receive a shipping receipt by email.

Find a bbox in your neighbourhood

Find a bbox

Your parcel, your locker, your choice

Can’t find the bbox locker option at webshop checkout? No worries.

Choose ‘home delivery’ at checkout
Set your delivery preference to ‘bbox locker’ via My bpost app or MyPreferences
Pick your favorite locker location

Set my delivery preferences

Same Parcel Locker, new name: bbox

Our Parcel Lockers now have a new name: bbox. You’ll also see bbox as a delivery option in the My bpost app and when checking out in webshops. The convenience remains the same. You can send, receive, and return parcels 24/7 and always close by. 

And there’s more on the way. We’re testing new services, so soon you might pick up medication from a bbox, borrow a power drill, or return a rented leaf blower - all through bbox.