Sending a parcel abroad

Choose your delivery solution, calculate the price quickly, and send your parcel to an address outside Belgium. Includes Track & Trace.

Sending a parcel abroad

Send your parcel worldwide, the way you want

  • Choose from different shipping solutions: online and offline
  • Always a Post Point with flexible opening hours close by
  • Follow your parcel with Track & Trace
Send immediately

Create your international shipping label in a few clicks. Even without an account.

Send your parcel worldwide in 4 steps

1.
Prepare your parcel

  1. Place the contents of your parcel in a strong enough box, free of labels and stickers.
  2. Fill the empty spaces with newspaper.
  3. Seal your parcel with tape.

You don't have a strong box? Order one from our eShop or ask for one in your Post Office or Post Point.

2.
Choose a delivery solution

Weigh and measure your parcel. Then choose the shipping solution that suits you best: online or in a sales point.

3.
Hand in your parcel

Attach the shipping label on the top of your parcel. Are you sending it outside the EU? Be sure to attach the correct documents on the outside of the box in a transparent pouch. Then hand in your parcel at a Post Point in your neighbourhood.

 
4.
Follow your parcel

Follow the status of your parcel with Track & Trace or the My bpost app.

The Track & Trace
Sending your parcel to one of these countries in Europe?

Do it yourself: online

Standard

  • Create your shipping label immediately online
  • Delivery to an address or Pick-up Point in France and the Netherlands
  • Up to 30 kg
From
€9,95

Don't have a printer? Have your shipping label printed in a Post Office or Post Point

Get assistance and advice: in a sales point

Economy

  • Delivery to an address
  • Up to 2 kg
  • No Track & Trace available
From
€8,70

Standard

  • Delivery to an address
  • Up to 30 kg
  • Follow your parcel with Track & Trace
From
€16,40

Express

  • Delivery to an address
  • Up to 30 kg
  • Confirmation of receipt with date of delivery and signature of receiver
  • Follow your parcel with Track & Trace
From
€29,75

Some areas inside the EU are not part of the EU's fiscal territory.
In this case, you must add the required customs documents like for shipments sent outside the EU.

 

Calculate the price of your international shipment inside the EU

Find a Post Point in your neighbourhood

Find a Post Point

Would you prefer to have your parcel picked up at your home? That's possible from €7.93. Request this online at 

Follow the status of your parcel

Loader not found
Postal code is not required

 

Or follow it in the My bpost app

Packaging tips for problem-free shipping outside the EU

For your parcel:

  • Use a strong box made from corrugated cardboard. If you are sending multiple items at once, wrap them separately and include dividers to prevent damage. Fill the empty spaces in your parcel with newspaper or other shock-absorbing filler material. Make sure that the contents cannot shift. There is still empty space? Choose a smaller box.
  • For fragile items, choose a box with double sides.
  • Use strong tape to seal your parcel in places where it might rip or open up.

For your shipping label:

  • Attach the shipping label to the box firmly and visibly. Make sure that the entire label is legible.
  • Are you using a used box? Check the quality of the box and remove all labels and stickers on the outside. This prevents confusion when we sort your parcel.
    parcels
    send-parcel-packaging-eshop

    Purchase your packaging

    Online or in a Post Office or Post Point in your neighbourhood

     
    • That way you are sure that your parcel complies with the guidelines
    • You can choose different sizes and gift packages

    Perhaps you still have one of these questions

    You can follow your shipment abroad online via Track & Trace or the My bpost app using the barcode number of your shipment. As soon as your parcel crosses the border, another foreign postal service will take care of the delivery.

    If our foreign colleagues provide status notifications, you will be able to follow them in our Track & Trace or the My bpost app. You can always try to follow your shipment via the tracking tool of the foreign postal service.

    If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point.

    Most senders have permanent agreements with bpost regarding lost and damaged parcels. Only you, the sender, can ask to open a dossier for a lost or damaged parcel because you paid bpost for the shipment.

    Contact us via the online form at the bottom of this page. This way you can immediately provide us with all the necessary information and documents to process your dossier.

    • In case of damage, your complaint must be submitted to bpost within 7 calendar days.
    • In case of loss abroad, we will start an investigation if your parcel does not receive a status change after:
      • at least 5 workdays for shipments to a neighbouring country
      • at least 10 workdays for the United Kingdom and all other countries

    The longest side of your parcel can be maximum 1.5 m long. If you add up the dimensions, that cannot be more than 3 m (1 x length + 2 x width + 2 x height).

    These rules apply for light parcels:

    • Parcel weighs maximum 2 kg.
    • Longest side is maximum 60 cm.
    • All dimensions together are maximum 90 cm.
    • If the parcel is a cylinder: maximum 60 cm long and 20 cm diameter.

    Other parcels can weigh 30 kg.

    For most European countries and territories you do not need to fill in any customs documents. The only thing you need is a shipping label. There are however some exceptions. 

    For shipments to non-EU countries, you need to add the following documents:

    • fill in the CN23 document completely and attach a copy (more information oncustoms documents):
      • These fields must be completed on this document:
        • Sender
        • Addressee
        • phone number and email address of the recipient
        • HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult FPS Finance.
        • Country of origin
        • Shipment details
    • Always include two copies of the invoice or the pro forma invoice.
    • For shipments with a value of more than €1,000 you should also add the Single Administrative Document.

    Sending your parcel to one of these countries outside Europe?
    • Complete the CN23 section / document and attach a copy (customs documents):
      • These fields must be completed on this document:
        • Sender
        • Addressee
        • HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult FPS Finance.
        • Country of origin
        • Shipment details
    • Always include two copies of the invoice or the pro forma invoice.
    • For shipments with a value of more than €1,000 you should also add the Single Administrative Document.

    Sending a parcel to Russia, ChinaUnited StatesUnited Kingdom

     

    Do it yourself: online

    Standard

    • Create your shipping label immediately online
    • Delivery to an address
    • Up to 30 kg
    From
    €32,80

    Don't have a printer? Have your shipping label printed in a Post Office or Post Point

    Get assistance and advice: in a sales point

    Economy

    • Delivery to an address
    • Up to 2 kg
    • No Track & Trace available
    From
    €8,70

    Standard

    • Delivery to an address
    • Up to 30 kg
    • Follow your parcel with Track & Trace
    From
    €32,80

    Express

    • Delivery to an address
    • Up to 30 kg
    • Confirmation of receipt with date of delivery and signature of receiver
    • Follow your parcel with Track & Trace
    From
    €35,57

    Calculate the price of your international shipment outside the EU

    send-parcel-douane

    Which customs documents do I need to send my parcel outside the EU?

    Attach the following completed documents on the outside of your parcel in a transparent pouch:

    • CN23 document
    • 4 copies of the commercial invoice or the pro forma invoice

    Is your shipment worth more than €1000?

    In that case, add a completed Single Administrative Document to your parcel in the transparent pouch.

     

      Find a Post Point in your neighbourhood

      Find a Post Point

      Would you prefer to have your parcel picked up at your home? That's possible from €7.93. Request this online at 

      Follow the status of your parcel

      Loader not found
      Postal code is not required

       

      Or follow it in the My bpost app

       

      Packaging tips for problem-free shipping outside the EU

      For your parcel:

      • Use a strong box made from corrugated cardboard. If you are sending multiple items at once, wrap them separately and include dividers to prevent damage. Fill the empty spaces in your parcel with newspaper or other shock-absorbing filler material. Make sure that the contents cannot shift. There is still empty space? Choose a smaller box.
      • For fragile items, choose a box with double sides.
      • Use strong tape to seal your parcel in places where it might rip or open up.

      For your shipping label:

      • Attach the shipping label to the box firmly and visibly. Make sure that the entire label is legible.
      • Are you using a used box? Check the quality of the box and remove all labels and stickers on the outside. This prevents confusion when we sort your parcel.

      For your customs documents:

      • Attach a CN23 form clearly visible in a transparent pouch on the outside of your parcel.
        parcels
        send-parcel-packaging-eshop

        Purchase your packaging

        Online or in a Post Office or Post Point in your neighbourhood

         
        • That way you are sure that your parcel complies with the guidelines
        • You can choose different sizes and gift packages

        Perhaps you still have one of these questions

        You can follow your shipment abroad online via Track & Trace or the My bpost app using the barcode number of your shipment. As soon as your parcel crosses the border, another foreign postal service will take care of the delivery.

        If our foreign colleagues provide status notifications, you will be able to follow them in our Track & Trace or the My bpost app. You can always try to follow your shipment via the tracking tool of the foreign postal service.

        If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point.

        Most senders have permanent agreements with bpost regarding lost and damaged parcels. Only you, the sender, can ask to open a dossier for a lost or damaged parcel because you paid bpost for the shipment.

        Contact us via the online form at the bottom of this page. This way you can immediately provide us with all the necessary information and documents to process your dossier.

        • In case of damage, your complaint must be submitted to bpost within 7 calendar days.
        • In case of loss abroad, we will start an investigation if your parcel does not receive a status change after:
          • at least 5 workdays for shipments to a neighbouring country
          • at least 10 workdays for the United Kingdom and all other countries

        The longest side of your parcel can be maximum 1.5 m long. If you add up the dimensions, that cannot be more than 3 m (1 x length + 2 x width + 2 x height).

        These rules apply for light parcels:

        • Parcel weighs maximum 2 kg.
        • Longest side is maximum 60 cm.
        • All dimensions together are maximum 90 cm.
        • If the parcel is a cylinder: maximum 60 cm long and 20 cm diameter.

        Other parcels can weigh 30 kg.

        For most European countries and territories you do not need to fill in any customs documents. The only thing you need is a shipping label. There are however some exceptions. 

        For shipments to non-EU countries, you need to add the following documents:

        • fill in the CN23 document completely and attach a copy (more information oncustoms documents):
          • These fields must be completed on this document:
            • Sender
            • Addressee
            • phone number and email address of the recipient
            • HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult FPS Finance.
            • Country of origin
            • Shipment details
        • Always include two copies of the invoice or the pro forma invoice.
        • For shipments with a value of more than €1,000 you should also add the Single Administrative Document.