Screenless Parcel Lockers

Screenless Parcel Lockers| bpost

Parcel Lockers

The Screenless Parcel Lockers from bpost

Easily send, receive and return parcels with the My bpost app

  • Open 24/7
  • Avoid queues
  • The most ecological choice
  • No more missed parcels
Find a Screenless Parcel Locker

Receiving a parcel in a Screenless Parcel Locker

1.
Shop online

Choose "delivery to a Parcel Locker" at the checkout. You will receive an e-mail as soon as your parcel has been delivered.

2.
Download the My bpost app

Validate the e-mail address you use to order parcels. You only need to do this once.

3.
Go to the Parcel Locker and open the My bpost app

Make sure your Bluetooth and location services are turned on and that you are close enough to the Parcel Locker.

4.
Follow the steps in the app

Select the parcel you would like to pick up and make sure you are logged in with the e-mail address you have used to order the parcel.

5.
The door opens, take your parcel

Your smartphone will be connected to the Parcel Locker and the door of the locker will pop open. Don’t forget to close the door.

Need help?

The key to the Parcel Locker always at hand

Download the free My bpost app

Discover all the functionalities

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Sending or returning a parcel via a Screenless Parcel Locker

1.
Go to the Parcel Locker

Stick your shipping or return label on your parcel. Go to a Screenless Parcel Locker in your neighbourhood and open the My bpost app close to the machine. Make sure your Bluetooth and location facilities are turned on.

2.
Follow the steps in the app

Select the 'Send' menu at the bottom of the app and then 'Add a parcel'. Scan the barcode of your parcel or fill in the characters manually. Follow the steps in the app to select a suitable locker.

3.
The door opens, take your parcel

The door will then open automatically. Place your parcel in the locker and close the door. You will receive an e-mail confirming that you have sent your parcel.

Need help?

Good to know

Even if the webshop doesn't offer this option, you can still have your parcel delivered to a parcel locker.

  1. Select ‘home delivery’ at the checkout.
  2. Go to MyPreferences or select the ‘Delivery Preferences’ menu in the My bpost app.
  3. Select 'Directly to a Pick-up Point or Parcel Locker' as a preference.
  4. Select a Parcel Locker in your area.
  5. We will deliver your parcel directly to the Parcel Locker.

You can also have someone else pick up your parcel. Find out how.

    Go to MyPreferences

    Maybe you still have the following questions