How can I receive my money?

You pick up the money in a Post Office in your neighbourhood or in a Ria agency.

On the ‘Receive money’ form, fill in the transaction PIN code, the first and last name of the sender, and the country where the money was sent.
Give the completed form to the counter clerk together with your identity document.
After your details are checked, the counter clerk will pay out the amount in cash.

You have 40 days to pick up your money in a Post Office or Ria agency.

Can someone else pick up the money?

You must always pick up the money in person. If you really can't pick it up in person then the sender must go back to the Post Office or Ria agency. The sender must modify the transaction and indicate a different addressee.