How can I receive my money?

You pick up the money in a Post Office in your neighbourhood or in a Ria agency.

  • On the ‘Receive money’ form, fill in the transaction PIN code, the first and last name of the sender, and the country where the money was sent.
  • Give the completed form to the counter clerk together with your identity document.
  • After your details are checked, the counter clerk will pay out the amount in cash.
If you didn't find an answer to your question?


Please contact us.


Contact the Customer Care Center of Ria Money Transfer directly.

Monday - Friday :
08:00 – 12:30
13:30 - 18:00

Saturday :
09:00 – 13:00