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Frequently asked questions

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Frequently asked questions

How does it work?

How long does it take before the money is transferred and can be picked up?

When you send money with Ria Money Transfer, the addressee can pick up the money a few minutes later. As soon as the recipient has received the transaction PIN code, he or she can pick up the money in a Ria agency. Always take the time difference in the destination country into account and the opening hours of the Ria agency over there.

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How does a money transfer with Ria work?

You can send money with Ria Money Transfer in five easy steps:

You complete the ‘Send Money’ form.
You give the form to the counter clerk together with your identity document and the money.
You sign as correct and get a receipt that states the PIN code of your transaction.
You contact your addressee and communicate the PIN code that he or she needs to pick up the money.
Your addressee picks up the cash at a Ria agency with the PIN code and his or her identity document.

What are my possibilities to send money with Ria?

You can send and receive money from and to anywhere in the world with Ria Money Transfer. You can:

send cash that your addressee picks up as cash.
send cash to your addressee's bank account. That option is not available in every country of destination.
send cash to your addressee's virtual mobile account. That option is not available in every country of destination.

The counter clerk in your Post Office will tell you how your addressee can receive the money in the country where he or she lives or is staying.