Delivery preferences registered mail

Your delivery preferences, your rules

Your delivery preferences, your rules

Receive registered mail
anywhere, anytime

Scan the QR code with
your smartphone camera

Never miss a registered mail delivery

You can never be totally sure what the day will bring. Including registered mail. That’s why we offer flexible solutions that fit your lifestyle perfectly. Whether you’re on the way, at work or on a trip. We ensure your incoming registered mail is delivered as per your preferences and give you a heads-up in the app when it’s on the way to you. So you’re always overseeing your registered mail.

Ping, delivered!

Ping, delivered!

Have registered mail delivered straight to your letterbox every time. Forget the ‘ding-dong’ of the doorbell. Now you get a ‘ping’ in the app when your registered mail is delivered.

Choose straight to your letterbox
Last-minute mandate

Last-minute mandate

Got registered mail incoming but not home? Share the unique QR code so that someone else at your home can receive it for you.

Activate last-minute mandate
Classic mandate

Classic mandate

Share a special QR code with someone you trust. That person can then receive your registered mail up to 3 years: at home or at a Pick-up Point.

Give a traditional mandate
itsme

Easily grant mandate via the My bpost app

To validate your proxy online, we first verify your identity.
You can do this quickly and safely via itsme® or by scanning your identity card in our app.

Scan the QR code to
download the app

Set your preferences in the My bpost app

  • Receive a notification before delivery of your registered mail
  • Choose letterbox delivery or grant a mandate
  • Save time and skip the queue at pick-up

  

Download the app

Sending your registered mail 
can be easy too

DIY shipping label

Create your shipping label yourself in the app. Download, print, affix and post. And you’re done!

Send effortlessly

Post nearby

In a Red Letterbox, at a Post Office or Post Point. There’s always one near you.

Track mail

Like to know where your registered mail’s at? Check the status in Track & Trace and the app.

Track easily

Perhaps you still have one of these questions