Receive registered mail

Receive registered mail

Safely and worry-free

Track your registered mail*

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*If the sender shared the tracking information with you, you can easily track your mail item through the app or by entering the details below.

All you need to know about the delivery process and options for receiving a registered mail through bpost.

At home

“Ding, I’ve got registered mail for you!” Time to grab your ID and meet your postman or postwoman at the door to sign for this important mail.
Not home? No worries! We’ll leave a notice in your letterbox before dropping it off at a nearby Pick-up point, or we’ll follow your delivery preferences.

In your letterbox or at a Pick-up point

Did you know most registered mail can be dropped right in your letterbox if you authorize your postman or postwoman? You can easily do this through the app or at your local Post Office.
Or, if you prefer, you can choose to redirect an upcoming registered mail to the Pick-up point of your choice.

Learn more about app-exclusive options

Through a proxy

Got a notification that registered mail is on the way, but won’t be home? Or can’t pick it up at the Post Office?
 
Here’s how you can still receive it:

  • Use the app to set up a digital Classic mandate for someone at home, or request a shareable Last-minute QR code
  • Or fill in and print this paper postal proxy form ahead of time
  • Or use the paper failed delivery notice left in your letterbox

Know more about digital mandates

A day later at home

Another little peace of mind bpost wants to offer you when it comes to receiving your registered mail. Through the app, you can already ask to receive an upcoming registered letter the next working day instead.

Know more about this app-exclusive option

Frequently ask questions

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