Mobile Postcard
Send real photo cards from your smartphone
- Sent from your smartphone, delivered to one’s mailbox
- Turn your photos into a real printed postcard
- Prior shipment, delivered the next working day in Belgium from anywhere in the world
Mobile Postcard explained in 4 steps
Prices Mobile Postcard
5 credits
- From anywhere in the world to Belgium
- Economical price
- Valid indefinitely *
Send from
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10 credits or more
- From anywhere in the world to Belgium
- Cheapest option
- Valid indefinitely *
Send from
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1 Mobile Postcard
- From anywhere in the world to Belgium
- Pay per postcard
- 1 card to 1 recipient
Send from
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* Downloading the app is free. The purchase of 5 or 10 tickets is done via credits.
Credits do not expire, but are deleted along with the account after 3 years of inactivity.
Pay quickly and safely
What makes Mobile Postcard unique
Handy on holiday
You never have to search for stamps during your holidays. If you send a card with a priority stamp, it will be delivered in Belgium the very next working day. Not when you are back home.
A real postcard
Your family member or loved one receives a personal card in the letterbox. That's is nicer than a text message, Facebook message, or WhatsApp message.
Own photo and layout
Never send boring cards again. Choose your own family photo, selfie or video and create a unique layout with the frames, filters and stickers in the app.
Perhaps you still have one of these questions
For problems with the delivery of your card, it's best to contact customer service using the online form at the bottom of this page. For a technical question, you're best calling us by telephone with the following information at hand:
- The brand of your device: e.g. Samsung, Apple, Huawei, etc.
- The device type or model: e.g. Galaxy 5, iPhone 11, Huawei P30 Lite, etc.
- Operating system: e.g. Android 8, iOS 12, etc.
- The app version. You'll find this in the app under 'Menu'.
All cards made in the Mobile Postcard app are printed and sent from Belgium. Cards for a destination in Belgium are sent at domestic rates. For cards that are destined for other countries, you pay international rates. Take a look at all our rates under the menu option 'Cards and envelopes'.
If you entered a return address, the card will be sent back to you. If you didn't enter a return address and there was an error in the destination address or the destination address was incomplete, we will not be able to deliver your postcard. It will be destroyed.
Tips for sending your postcard with Mobile Postcard:
Follow the app suggestions if it reports that the address is incorrect. Enter your return address. If something does go wrong, the card will be sent back to you. What if you've entered a valid address, given your return address and your postcard has still not been delivered or returned? Let us know via the online form at the bottom of this page.
Mobile Postcard and MyCard are two separate services from bpost. They both allow you to make your own postcards online. However, Mobile Postcard is run via an app on your smartphone or tablet. MyCard is only available via a computer. You need a separate account for each service.
You are responsible for the quality of the photos, the layout of your postcard, and the correct address:
- For your photo or video postcard, choose photos of at least 1831 x 1276 pixels.
- Check the print preview of your postcard carefully. [
- Follow the app's suggestions if an error message appears on the address.
For complaints about the quality of your postcard or non-delivery, contact the Customer Care Centre. They will investigate what went wrong. If there was an error in the printing process, the Customer Care Centre will ask you to send a photo of the postcard via e-mail. This will help us find the cause of the error so it can be avoided in the future.
