If you're in doubt,  don't risk it - just close the message.

Our platforms:

• Your My bpost app
• Our Track & Trace at https://track.bpost.cloud
• Our official social media: Facebook, Instagram, Linkedin

On sales and resale platforms such as Marketplace, Vinted and others, not every buyer has good intentions. If you start a conversation, keep these tips in mind to protect yourself:

• Never let the buyer set the rules.
  
You are the one selling, you decide how you want to be paid.
• Never let anyone intimidate you.
• Never let yourself be rushed or forced into anything. If it feels urgent, it’s most likely a scam.
• Never share sensitive informations (PIN, card number etc.) in reply to a message, even if it seems to come from bpost.
• Never click on links sent by a buyer: they might redirect you to a fake website.

👉 Clicked by mistake?
Never enter your PIN, even if the site looks legitimate.

If in doubt, contact your bank immediately.

• Check the e-mail address behind the name

  All bpost e-mail addresses end with bpost.be.

  Examples of valid addresses

  

  noreply @ bpost.be
  noreply @ communication.bpost.be
  mail @ news-mail.bpost.be
  mail @ ops-mail.bpost.be

  Examples of fraudulent addresses

  

  noreply @ news-mail-bpost.be
  noreply @ communication.b.post.be
  mail @ news-mail.bpost.be.gmail.com
  mail @ ops-mail.b-post.be

• Don't give in to pressure or threats

  bpost will never try to pressure or threaten you. We will never send messages like:

  • ‘Pay now’
  • ‘You only have 24 hours left to… ‘
  • ‘If you don't, you risk… ‘

• Be alert before you click

  
bpost links typically start with:

  • https: // communication.bpost.be
  • https: // public-eur.mkt.dynamics.com/api/orgs/bc7e9d15
  • https: // parcel.bpost.be

  • https: // track.bpost.cloud
  

  Tip: check the link address

  Hover your mouse over the link - or tap and hold the link on a touchscreen - to see the full web address.