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Ria: how often can I receive money? | bpost
FAQResidential
You can receive money several times per month or per week. There are limits on the amounts. Discover what happens if you exceed those limits.
Your parcel will not appear in the app if you have ordered it with a different e-mail address than the one linked to the My bpost app. You can easily add an e-mail address in the app: Open the My bpost app Go to the 'More' menu at the bottom of the app. Select 'My e-mail addresses' Add the e-mail address
You receive a tracking request when someone adds the barcode of your parcel in the My bpost app. You can easily accept or decline this request within the app. If you do not respond, the request will be automatically declined after 24 hours. If you receive a request from your own email address, add the address to your profile. Your bpost parcels linked to this address will then be automatically added in the My bpost app.
Why can’t I see Mail Ahead in the My bpost app?
FAQResidential
The new feature of the My bpost app called Mail Ahead is a beta version for now. During this testing phase, we limit the number of users to a selection of beta testers. How do I know if I can test it already? If you’ve received an e-mail or see the Mail Ahead tab in the ‘More’ menu of the My bpost app, you can activate and test this feature. Simply verify your identity with itsme®. More options to verify your ID will soon be available.
What happens with my personal data in the My bpost app?
FAQResidential
We protect your personal data in accordance with international standards and guidelines. You can read about how bpost collects and processes your personal data in the special My bpost app privacy policy. It also sets out who we share your personal data with . We always ask for your consent first. At bpost we do not lease or sell your personal data to other companies without your express consent.
How and where can I leave a review of the My bpost app?
FAQResidential
This is how you share your experiences of the My bpost app with others:
, On Google Play
, Open Google Play on your Android device. Search for the My bpost app. Select the number of stars you want to give in ‘Rate this app’. Under the stars, tap ‘Write a review’. Follow the instructions on screen to write a review and add details. Tap ‘post’.
, On App Store
, Open App Store on your iOS device. Search for the My bpost app. Tap the stars to give a rating. Under the stars, tap ‘Write a review’. Tap ‘send’.
bpost delivers during the weekend in certain cases. This depends on the type of shipment, the sender and the delivery address. Letters and registered mail are currently only delivered on weekdays. Some senders, such as certain web shops, have agreements with bpost to have their parcels delivered to home addresses on Saturdays and Sundays. It is therefore possible that your parcel will be delivered: to a Pick-up point or Parcel Locker on Saturday between 8:00 and 17:00 or to your home on Sunday between 9:00 and 19:00 You can follow the status of your parcel via the My bpost app or Track & Trace .
Can I create a shippig label with the My bpost app?
FAQResidential
Yes, through the 'Send' menu you can easily create a shipping label in the app. You can just print the label at home, at a Post Office or at a Post Point near you. Download the app: For Android For iPhone
What kind of packaging or boxes does bpost offer?
FAQResidential
All-in package (box + shipping label for a shipment within Belgium) that fits in letterboxes Regular boxes in different sizes Gift boxes in different sizes Padded envelopes See our packaging guide for tips on preparing your parcel.
When does bpost deliver my parcel to the addressee?
FAQResidential
We deliver your parcel to the addressee the next workday in Belgium if you: hand in the parcel during the opening hours of your Post Office, Post Point, Parcel Point or Parcel Box drop the parcel in a Parcel Locker before the last collection
Download My bpost app
