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Towards greener e-commerce for a better planet

Residential
Discover what bpost does and how you can help to reduce CO2 emissions to a minimum for a better climate and more amenable environment.

زموږ پسته خانې ته ښه راغلاست

Residential
زموږ پسته خانې ته ښه راغلاست

Advertising solutions

Business
In-home Advertising puts your brand right where decisions are made. At the kitchen table. We help you find new customers and build a valuable, profitable relationship with consumers.

Privacy policy

Residential
Since the establishment of bpost, your privacy is one of our core values. The clearest example of this is our strict compliance with the confidentiality of mail in accordance with the Belgian constitution and the European Convention for the Protection of Human Rights and Fundamental Freedoms.

A positive impact on society

Residential
As a healthy postal and parcel-delivery organisation, we regard it our duty to exert a positive influence on people and society. By working closely with suppliers, customers and communities, we contribute wherever possible to a sustainable society.

General Terms and Conditions

Residential
General Terms and Conditions regarding bpost service.

Specific privacy policies

Residential
Specific privacy policies

Parcel must pass through customs

Residential
Are you expecting a parcel from outside the EU? Then it must pass through customs first and you may have to pay extra fees. Discover how this process works.

Accessibility statement

Residential
Bpost is committed to ensure digital accessibility of its website and mobile applications, in accordance with the EU Web Accessibility Directive regarding the accessibility of websites and mobile applications for applications of institutions compensated by the Belgian government. This statement applies to the iOS and Android versions of the mobile application “My bpost”.

How much does it cost to send a photo card or video card to an address outside Belgium?

FAQResidential
Check the Mobile Postcard website for current prices. You pay for your postcard upon shipment, or you purchase credits in advance – your postcard is always cheaper with credits. Prices to send a photo or video postcard to an address outside Belgium: photo card to an address outside Belgium: 1.5 credits. video postcard to an address outside Belgium: 1,75 credits.