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How do I make and order personalised stamps?

FAQResidential
How does MyStamp work? , Step 1: Choose your photo , Select a photo from your computer, tablet, smartphone, Picasa, Flickr or Facebook. It can be horizontal or vertical. You can edit your photo in the tool; for example you can zoom in or add some text. Good to know: the photos remain your property. bpost does not become the owner of your photo and does not have the right to use your photo unless you give explicit permission. , Step 2: Make your choice , Choose your stamp: Priority stamp, Non-Priority stamp (1 for standardised mail in Belgium and 2 for non-standardised mail up to 100 g), a Europe or World stamp. Choose the number of stamp sheets. , Step 3: Enter your details , Enter your promotional code then choose whether you want to log in or continue without an account. , Step 4: Pay for your order , Pay for your personalised stamps with Maestro, Visa, MasterCard or home banking.

Je identificeren bij financiële posttransacties

Residential
Je identificeren bij financiële posttransacties

Identification during postal financial transactions

Residential
Identification during postal financial transactions

Bienvenue dans notre Bureau de Poste

Residential
Bienvenue dans notre Bureau de Poste

Identification lors de transactions financières postales

Residential
Identification lors de transactions financières postales

BNPPF appointment

Residential
Schedule your advice appointment with BNP Paribas Fortis at bpost.

What stamps do I need to frank registered mail?

FAQResidential
How you frank your registered mail depends on how you prepare it. You can do this at a Post Office or Post Point or in the My bpost app. , At a Post Office or Post Point , If you prepare your registered mail item at a Post Office or Post Point, a prior stamp and a registered mail stamp will be affixed to your mail item. You can use the price calculator to work out how much you’ll have to pay. , In the My bpost app , You can also frank your registered mail item using the My bpost app. In that case, you will receive a digital shipping label, which you should print and affix to your mail item. This label is used instead of a prior stamp and a registered mail stamp. Then all you need to do is drop off your item in a Red Letterbox, at a Post Office or at a Post Point.

How do I send registered mail to a Belgian address?

FAQResidential
You can send registered mail to a Belgian address in various ways. , Via the My bpost app or shipping tool , You can prepare your registered mail item in the My bpost app or via our online shipping tool . You can create a shipping label to affix to your registered mail item, which you can drop off in a Red Letterbox, at the Post Office or at a Post Point. In the My bpost app or through the shipping tool you can choose from: Standard registered mail Registered mail with proof of receipt   , At a Post Office or Post Point , The person at the counter at a Post Office or Post Point can help you create your registered mail item. You can choose from: Standard registered mail Registered mail with proof of receipt Registered mail with personalized insurance (for items of value)

Can I prepare a registered mail item online?

FAQResidential
You can prepare a registered mail item to an addressee in Belgium in the My bpost app or via our online shipping tool . By doing so you don’t necessarily need to go along to a Post Office. , Shipping label in the My bpost app or shipping tool , You can create a shipping label to affix to your registered mail item in the My bpost app or shipping tool. You then drop the item off: At a Post Office At a Post Point In a Red Letterbox , At a Post Office or Post Point , You can always drop off registered mail at a Post Office or a Post Point. The person at the counter will help you with this. At the moment you cannot send registered mail in the form of an email with bpost.

How do I receive proof of payment for registered mail?

FAQResidential
How you receive proof of payment depends on where the item is prepared: using the My bpost app or online shipping tool or at a Post Office or Post Point. , In the My bpost app or online shipping tool , After payment in the My bpost app or shipping tool you receive a digital proof of payment in the app or shipping tool itself and by email. , At a Post Office or Post Point , After payment at a Post Office or Post Point you receive a paper proof of payment from the person at the counter.