0000
Skip to main content
Home
Bpost Account

The benefits of a bpost account?

You can use all our tools and apps with one email address and password
  • Easy access to your shipping history with the shipping tool
  • Check your order history in the eShop
  • Track all your parcels with the My bpost app
  • Sign in
  • Register
  • Business portal
  • Residential
  • Business
  • EN
  • NL
  • FR
  • DE
Home
  • My bpost
    • Sign in
    • Register
    • Business portal
  • Residential
  • Business
  • EN
  • NL
  • FR
  • DE
Find bpost
Find bpost
Envoi de colis en ligne
Make a mailing label
Track & Trace
Track & Trace
Calculate the price
Calculate the price
Back
  • Send a parcel
  • Receive a parcel
  • Send a letter
  • Frequently asked questions
  • eShop
Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Receive a parcel
Choose a topic
bpost account Send letters and cards My bpost app Receive a parcel Return a parcel Send a parcel Post doorsturen of bewaren Receive Mail Ria Greeting cards and postcards
Delivery to a Parcel Locker
Choose a topic
Delivery preferences Follow my parcel Delivery to my home Delivery to a Pick-up point Delivery to a Parcel Locker Secure delivery Foreign parcel Something has gone wrong

20  questions
 for the keyword « Delivery to a Parcel Locker »

How to get a parcel out of the Parcel Locker?
My parcel is not in the Parcel Locker; it was sent back to the sender. Why, and can I still receive it?
I didn't receive a QR code. What do I do now?
My parcel is not at the Pick-up point or in the Parcel Locker. What now?
Which webshops offer the Parcel Locker as a delivery method
Why wasn't my parcel delivered to a Parcel Locker?
How long will my parcel remain available in a Parcel Locker?
How can someone else collect my parcel from a Parcel Locker?
I have sent my parcel via the parcel locker, but I did not receive a confirmation e-mail. What do I do now?
The door of the Parcel Locker does not want to open. Now what?
What is the difference between a Parcel Locker with and without a screen?
I wanted to pick up my parcel, but the wrong parcel was in the parcel locker
Do I need to have the My bpost app to be able to use a Parcel Locker?
There is another parcel in the Parcel Locker. Now what?
The parcel I ordered is not in the My bpost app, now what?
I get the error message "your smartphone could not connect". Now what?
Should I print the QR code I have received via e-mail or in the My bpost app?
Can I choose to which type of Parcel Locker my parcel will be delivered?
Who can take my parcel out of a Parcel Locker?
My QR code is not legible via my smartphone; what should I do?

Download My bpost app

google_play_download app_store_download

google_play_download app_store_download

    • Frequently asked questions
    • Privacy
    • General terms and conditions
    • Cookies
    • Accessibility
    • Disclaimer
    Facebook
    Youtube
    X - Twitter
    instagram
    Linkedin

    Copyright © 2025 bpost