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The benefits of a bpost account?

You can use all our tools and apps with one email address and password
  • Easy access to your shipping history with the shipping tool
  • Check your order history in the eShop
  • Track all your parcels with the My bpost app
  • Sign in
  • Register
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Home
  • My bpost
    • Sign in
    • Register
    • Business portal
  • Residential
  • Business
  • Public Sector
  • EN
  • NL
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Find bpost
Find bpost
Envoi de colis en ligne
Make a mailing label
Track & Trace
Track & Trace
Calculate the price
Calculate the price
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  • Send a parcel
  • Receive a parcel
  • Send a letter
  • Frequently asked questions
  • eShop
Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Receive a parcel
Choose a topic
Send registered mail Receive registered mail bpost account Send letters and cards eShop My bpost app Receive a parcel Return a parcel Send a parcel Post doorsturen of bewaren Receive Mail Ria Greeting cards and postcards
Delivery to a bbox locker
Choose a topic
Delivery preferences Follow my parcel Delivery to my home Delivery to a Pick-up point Delivery to a bbox locker Secure delivery Foreign parcel Something has gone wrong

15  questions
 for the keyword « Delivery to a bbox locker »

How to get a parcel out of the bbox locker?
My parcel is not in the bbox locker; it was sent back to the sender. Why, and can I still receive it?
I didn't receive a QR code. What do I do now?
My parcel is not at the Pick-up point. What now?
Which webshops offer the bbox locker as a delivery method
Why wasn't my parcel delivered to a bbox locker?
How long will my parcel remain available in a Parcel Locker?
The door of the bbox locker does not want to open. Now what?
What is the difference between a Parcel Locker with and without a screen?
I wanted to pick up my parcel, but the wrong parcel was in the parcel locker
There is another parcel in the Parcel Locker. Now what?
The parcel I ordered is not in the My bpost app, now what?
Should I print the QR code I have received via e-mail or in the My bpost app?
I get the error message "your smartphone could not connect". Now what?
My QR code is not legible via my smartphone; what should I do?

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