0000
Skip to main content
Residential
Business solutions
My bpost
Sign in
New?
Register
Business client
Business portal
EN
Toggle Dropdown
EN
NL
FR
DE
Sub Menu Residential
Toggle navigation
Find bpost
Make a mailing label
Track & Trace
Calculate the price
Send a parcel
Receive a parcel
Send a letter
Frequently asked questions
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
Fulltext search
Search
Frequently asked questions
Receive a parcel
Delivery to a Parcel Locker
21
questions
for the keyword
« Delivery to a Parcel Locker »
My parcel is not in the Parcel Locker; it was sent back to the sender. Why, and can I still receive it?
How to get a parcel out of the Parcel Locker?
I didn't receive a QR code. What do I do now?
Why wasn't my parcel delivered to a Parcel Locker?
My parcel is not at the Pick-up point or in the Parcel Locker. What now?
How and when will I be informed that my parcel is being delivered?
I have sent my parcel via the parcel locker, but I did not receive a confirmation e-mail. What do I do now?
How long will my parcel remain available in a Parcel Locker?
Which webshops offer the Parcel Locker as a delivery method
I wanted to pick up my parcel, but the wrong parcel was in the parcel locker
How can someone else collect my parcel from a Parcel Locker?
The door of the Parcel Locker does not want to open. Now what?
Do I need to have the My bpost app to be able to use a Parcel Locker?
Who can take my parcel out of a Parcel Locker?
There is another parcel in the Parcel Locker. Now what?
My QR code is not legible via my smartphone; what should I do?
What is the difference between a Parcel Locker with and without a screen?
The parcel I ordered is not in the My bpost app, now what?
Can I choose to which type of Parcel Locker my parcel will be delivered?
Should I print the QR code I have received via e-mail or in the My bpost app?
I get the error message "your smartphone could not connect". Now what?
Search
Menu
Close
Search
Search