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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Frequently asked questions
Receive a parcel
Delivery to a Pick-up point
11
questions
for the keyword
« Delivery to a Pick-up point »
My parcel was not in the Pick-up point. What should I do?
My parcel was delivered to a Pick-up point, but was sent back to the sender. Why?
How long will my parcel remain available at the Pick-up point?
How and when will I be informed that my parcel is being delivered?
My parcel is not at the Pick-up point or in the Parcel Locker. What now?
Can I have my parcel transferred to a different Pick-Up Point?
Who can pick up my shipment at the Pick-up point?
How can I pay for a parcel that I pick up at a Pick-up point?
Can I request to have my parcel kept at a Pick-up point for longer than normal?
I wanted to pick up my parcel, but the wrong parcel was in the parcel locker
What are the advantages of having a parcel delivered to a Pick-up point?
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