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Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Frequently asked questions
Receive a parcel
Follow my parcel
10 questions
 for the keyword « Follow my parcel »
When can I follow my parcel with Track & Trace?
When will my national parcel be delivered within Belgium?
My parcel remains 'in preparation'. What does this mean and what can I do?
I am expecting a parcel, but have not received a barcode. What do I do now?
I received a suspicious text message or email, allegedly from bpost. What should I do?
How do I know who is the sender of my parcel?
How and when will I be informed that my parcel is being delivered?
I was notified that my parcel won't be delivered today. Can I pick up the parcel somewhere today?
I am not expecting a parcel. Why did I receive an email?
What does a barcode look like and where can I find it?
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