My QR code is not legible via my smartphone; what should I do?

In that case, enter the 6-digit code that you see on your email, My bpost app or text message into the Parcel Locker screen.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.