Delay parcels from United Kingdom and Germany
Due to IT-problems at our partner Royal mail and strikes at Deutsche Post, we expect delays in the delivery of letters and parcels from Germany and United Kingdom to Belgium As soon as the parcel arrives in Belgium, the status of your parcel will be updated. Unfortunately, our customer service cannot provide you with further information.


How do I send a letter abroad?

To send a letter abroad, you need an international stamp:

  • a Europe stamp for European destinations
  • a World stamp for the rest of the world.

You can use whatever sort of paper or envelope for your international letter. You can mail your letter by dropping it in one of bpost's Red Mailboxes or drop it off in a Post Office.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.