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 for the key word « track and trace »

Track your shipment

Please fill out the shipment barcode and the postal code of the recipient below.

 

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The amount of time that your return shipment is in transit depends on the original sender of your parcel. If you want to know more about this, please contact the original sender. bpost delivers a national return shipment to the original sender one workday after we receive the parcel. A return shipment to a foreign online shop is often collected by the original sender and is usually in transit for longer. You can always follow your return shipment with Track & Trace or the My bpost app. Follow your parcel
Choose your delivery solution, calculate the price quickly, and send your parcel to an address outside Belgium. Includes Track & Trace.
bpost delivers during the weekend in certain cases. This depends on the type of shipment, the sender and the delivery address. Letters and registered mail are currently only delivered on weekdays. Some senders, such as certain web shops, have agreements with bpost to have their parcels delivered to home addresses on Saturdays and Sundays. It is therefore possible that your parcel will be delivered: to a Pick-up point or Parcel Locker on Saturday between 8:00 and 17:00 or to your home on Sunday between 9:00 and 19:00 You can follow the status of your parcel via the My bpost app or Track & Trace .
Are you expecting a parcel from outside the EU? Then it must pass through customs first and you may have to pay extra fees. Discover how this process works.
The European Union is implementing new customs rules for online purchases from outside the EU. Let bpost guide you through the new procedure.
Choose your delivery solution and send your parcel to an address or one of the 2800 Pick-up points in Belgium. Parcel is delivered the next workday after it is handed in.
There are several ways to get an answer to your questions or to get in touch with bpost. , Online  , You can usually find an answer to your question via our frequently asked questions . In some cases, we will ask you to fill in an online form. This way we can serve you faster and have all the necessary information at our disposal at the same time. You can also file a complaint online via our complaint forms . For some services (i.e. bpaid ,  Service de Déménagement ,  Track & Trace ) we can be reached by chat.  , By phone at 02 278 51 26 , In a Post Office, Post Point or Parcel Point , You’re always welcome in one of our offices. Use our online tool to find one in your neighborhood. , By post , You can also reach us by post at the address below. The letter doesn’t have to be stamped. bpost Box 5000 1000 Brussels
Follow your parcel with Track & Trace. Choose where we can deliver it. And discover where your parcel goes if you are not at home.
For night deliveries we always provide separate capacity. If, exceptionally, there are more parcels than available lockers, we will deliver your parcel to a nearby bbox locker. Each location has 3 back-up lockers for this purpose.  In very exceptional cases (e.g. a general power outage in a municipality), delivery nearby may not be possible. In that case, the parcel will be returned to the sender and you will be notified immediately.  If we nevertheless fail to keep our promise to deliver before 7 a.m., we will automatically adjust your invoice to the standard price for bbox deliveries. You can always track your parcel via Track & Trace.
Safely and worry-free