Who should I contact if my international registered mail is not delivered?

It is best to contact our customer service via the online form at the bottom of this page and keep your mailing receipt ready. We start an investigation in collaboration with the foreign post operator that handled your shipment.

If you didn't find an answer to your question?


Please contact us.

Web form

Recommended option. Resolved swiftly and efficiently. 


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.