How and where can I request proof of receipt?

You can request proof of receipt for registered mail in two ways:

  • In the My bpost app
  • At a Post Office or Post Point

Requesting proof of receipt in the My bpost app

Follow these steps:

  • Open the app and tap “registered mail” from the list of products that can be sent.
  • From the options select “digital acknowledgement of receipt”.
  • Confirm your order to request proof of receipt.
  • Once your registered mail has been delivered you will see the signed proof of receipt in the app.

Requesting proof of receipt at a Post Office or Post Point

Follow these steps:

  • Go to a Post Office or Post Point and ask for both a proof of posting and a proof of receipt.
  • Fill out both forms.
  • Check the proof of receipt box on the barcode label and the proof of posting.
  • Affix the proof of receipt to the back of the mail item by folding over one of the self-adhesive strips on the front of the mail item.
  • Drop off your mail item with the proof of posting and proof of receipt at a Post Office or Post Point.
  • Once your registered mail has been delivered you will receive the signed proof of receipt in your letterbox.

 

 

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