Where should I drop off my registered mail?

You can send international registered mail in every Post Office or Post Point.

You can only drop off your registered mail with customised insurance at a Post Office. You can also go to a Post Office to make your shipment ready for mailing. That way you are sure that the strict rules related to this type of mail are applied.

You can drop off your domestic registered mail (Destination address is in Belgium) at 3 different locations:

• At a Post Office
• At a Post Point
• In a Red Letterbox. Note: you can only do this if you use a shipping label that you create using the My bpost app or online shipping tool.

When do I receive the proof of deposit when dropping off my registered mail in a Red Letterbox?

You receive the proof of deposit when your mail item enters our network. It is advisable to check the collection times for the Red Letterbox in question. If you drop off your mail item after the last collection of the day it will only enter our network next working day.

The proof of deposit will appear in the My bpost app or in your online shipping tool account and is a legally valid document proving that your mail item has been posted.

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