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Frequently asked questions
Registered mail
Something has gone wrong
Delivered incorrectly
Damaged
Not delivered
6
questions
for the keyword
« Something has gone wrong »
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
Who should I contact if my international registered mail is not delivered?
If registered mail is lost, stolen or damaged, the sender will receive compensation from bpost.
What happens if my registered mail with customised insurance is stolen, lost or damaged?
Why was my registered mail sent back to me?
I was home but still received a failed delivery notice. How is that possible?
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