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Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Frequently asked questions
Receive a parcel
Delivery preferences
Set or edit
10 questions
 for the keyword « Set or edit »
I won’t be home. How do I set my delivery preferences?
Until how long before delivery can I change my delivery preferences?
Can my parcel be delivered to my neighbour or a safe place?
Which delivery preference can I choose if I am not home?
Do my delivery preferences apply to all parcels or can I set them separately for each parcel?
Can I change the time of delivery?
I don't want my parcel to be delivered to a certain neighbour. How can I set this preference?
Do my delivery preferences apply for all occupants at my house number?
Why can't I list my work address as a delivery option under MyPreferences?
I’ve forgotten my email address for MyPreferences. What should I do?
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