0000
Skip to main content
Residential
Business solutions
My bpost
Sign in
New?
Register
Business client
Business portal
EN
Toggle Dropdown
EN
NL
FR
DE
Sub Menu Residential
Toggle navigation
Find bpost
Make a mailing label
Track & Trace
Calculate the price
Send a parcel
Receive a parcel
Send a letter
Frequently asked questions
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
Fulltext search
Search
Frequently asked questions
Receive a parcel
Delivery preferences
Not delivered according to my preference
5
questions
for the keyword
« Not delivered according to my preference »
Why was my parcel not delivered according to my preference?
My parcel was not delivered according to my delivery preferences. What should I do?
I cannot find my parcel in my safe place. What do I do now?
Why didn't the postman pass by my home address first?
Why wasn't my parcel delivered to a neighbour?
Search
Menu
Close
Search
Search