Which delivery preference can I choose if I am not home?

If you know you won’t be home, you can request the following delivery options for this shipment*:

  • Directly to a Pick-up point or Parcel locker in your neighbourhood
  • Directly to a different address the same day
  • The next working day instead
  • To a safe place (provide a photo to help us)
  • To a close neighbour – either chosen by bpost or by you (ask them first if they agree)

*Some of them are not available as last-minute options

For future deliveries, you can plan ahead by setting general delivery preferences in the MyPreferences web portal or in the My bpost app.

Tip: with the My bpost app, you can follow all your parcels at a glance and change your delivery preferences up to 5 minutes before the delivery.

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Saturday :
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