0000
Skip to main content
Home
Bpost Account

The benefits of a bpost account?

You can use all our tools and apps with one email address and password
  • Easy access to your shipping history with the shipping tool
  • Check your order history in the eShop
  • Track all your parcels with the My bpost app
  • Sign in
  • Register
  • Business portal
  • Residential
  • Business
  • EN
  • NL
  • FR
  • DE
Home
  • My bpost
    • Sign in
    • Register
    • Business portal
  • Residential
  • Business
  • EN
  • NL
  • FR
  • DE
Find bpost
Find bpost
Envoi de colis en ligne
Make a mailing label
Track & Trace
Track & Trace
Calculate the price
Calculate the price
Back
  • Send a parcel
  • Receive a parcel
  • Send a letter
  • Frequently asked questions
  • eShop
Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Receive a parcel
Choose a topic
bpost account Send letters and cards My bpost app Receive a parcel Return a parcel Send a parcel Post doorsturen of bewaren Receive Mail Ria Greeting cards and postcards
Delivery to my home
Choose a topic
Delivery preferences Follow my parcel Delivery to my home Delivery to a Pick-up point Delivery to a Parcel Locker Secure delivery Foreign parcel Something has gone wrong
Not at home at the time of delivery
Choose a topic
Postman did not wait or ring doorbell Not at home at the time of delivery Received a failed delivery notice Did not receive a failed delivery notice Payment upon delivery

7  questions
 for the keyword « Not at home at the time of delivery »

I was not home when the postman passed by. Where is my parcel now?
Can I phone the postman or follow his route online in order to receive my missed parcel?
What if I am not at home when the postman delivers my parcel?
I just missed my parcel. Can the postman pass by again today?
My parcel is on its way. Can I still change the delivery address?
My parcel could not be delivered to my home. Where and when can I pick it up?
Who can accept my shipment?

Download My bpost app

google_play_download app_store_download

google_play_download app_store_download

    • Frequently asked questions
    • Privacy
    • General terms and conditions
    • Cookies
    • Accessibility
    • Disclaimer
    Facebook
    Youtube
    X - Twitter
    instagram
    Linkedin

    Copyright © 2025 bpost