for the keyword « How does it work? »
Can I hand in my return shipment at a Post Office or Post Point, give it to the postman or leave it in a Parcel Locker?
The website where I ordered my parcel says 'free returns', but bpost is still charging shipping fees. Why is that?
There is no return label in my parcel. Can I have the return shipment paid for by the original sender?
For more information about return shipments – the address and the refund – you should check the website of the seller.