Delay parcels from United Kingdom
Due to IT problems at our partner in the United Kingdom, there are delays in the delivery of letters and parcels from the United Kingdom to Belgium. Our partner Royal Mail is working hard to solve the problem.


There is already a return label in the parcel that I want to send back. Should I use that label?

If there is a return label in your parcel, then you should use it. That usually means that you can send back your return shipment for free. If you want to be sure, check the website of the original sender.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.