Delay parcels from United Kingdom
Due to IT problems at our partner in the United Kingdom, there are delays in the delivery of letters and parcels from the United Kingdom to Belgium. Our partner Royal Mail is working hard to solve the problem.


Should I purchase a mailing label in the Post Office or online?

You can purchase a shipping label on our website, in our eShop or in a Post Office, Post Point or Parcel Point.

You can create your shipping label on our website then print it. That is the cheapest.

If you need more than one shipping label, then purchasing them via our website is the most economical.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.